Units of Competency

For professionals seeking to enhance targeted capabilities, our individual Units of Competency provide a sophisticated entry point toward attaining a full Certificate IV qualification.

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Units of Competency

BSBLDR411

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Demonstrate leadership in the workplace

BSBLDR413

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Lead effective workplace relationships

BSBOPS402

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Coordinate business operational plans

BSBXCM401

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Apply communication strategies in the workplace

BSBXTW401

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Lead and facilitate a team

BSBTWK401

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Build and maintain business relationships

BSBFIN401

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Report on financial activity

BSBCRT411

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Apply critical thinking to work practices

BSBOPS404

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Implement customer service strategies

BSBWHS411

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Implement and monitor WHS policies, procedures and programs

BSBWRT411

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Write complex documents

BSBPEF403

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Lead personal development

BSBTEC404

Use digital technologies to collaborate in a work environment

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BSBOPS405

Organise business meetings

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BSBPEF402

Develop personal work priorities

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Delivery & Assessment

We offer flexible learning pathways tailored to your professional schedule. Our programs are designed to integrate seamlessly with your workplace responsibilities.

Delivery Modes
- Online: Self-paced study via our LMS with dedicated trainer support.
Duration
- 12 months for Certificate IV qualifications.
- Self-paced with a maximum completion time to suit your needs.
Assessment
- Competency-based assessment ensuring industry-standard skills.
- Tasks include knowledge questions, projects, and workplace evidence.
- Recognition of Prior Learning (RPL) pathways available for experienced professionals.

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